Terms of Services

    Last updated: December 5, 2025

    A. Website Terms of Use

    1. Acceptance of Terms

    By accessing or using any website owned or operated by Duodata Inc. ("Duodata", "we", "us", or "our"), including duodata.ai and any related subdomains (collectively, the "Site"), you agree to be bound by these Website Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Site.

    These Terms apply to all visitors, users, and others who access or use the Site. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you also agree to our Privacy Policy.

    2. Changes to Terms

    We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after any changes means you accept the new Terms. We encourage you to review these Terms periodically.

    3. Use of the Site

    You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

    • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
    • Use the Site to transmit or procure the sending of any advertising or promotional material without our prior written consent, including any "junk mail", "chain letter", "spam", or similar solicitation
    • Impersonate or attempt to impersonate Duodata, a Duodata employee, another user, or any other person or entity
    • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm Duodata or users of the Site
    • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any material on the Site, without our prior written consent
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
    • Attack the Site via a denial of service attack or a distributed denial of service attack

    4. Intellectual Property

    The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Duodata, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    You may access, view, and print pages from the Site for your own personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

    • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
    • You may store files that are automatically cached by your web browser for display enhancement purposes
    • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution

    If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of these Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made.

    5. Trademarks

    The Duodata name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Duodata or its affiliates or licensors. You must not use such marks without the prior written permission of Duodata. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

    6. Disclaimer of Warranties

    THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER DUODATA NOR ANY PERSON ASSOCIATED WITH DUODATA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE.

    WITHOUT LIMITING THE FOREGOING, NEITHER DUODATA NOR ANYONE ASSOCIATED WITH DUODATA REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

    TO THE FULLEST EXTENT PROVIDED BY LAW, DUODATA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

    7. Limitation of Liability

    TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL DUODATA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

    THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

    8. Indemnification

    You agree to defend, indemnify, and hold harmless Duodata, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site's content, services, and products other than as expressly authorized in these Terms.

    9. Governing Law and Jurisdiction

    These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Washington without giving effect to any choice or conflict of law provision or rule.

    Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Washington, in each case located in King County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

    10. Waiver and Severability

    No waiver by Duodata of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Duodata to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

    If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

    11. Entire Agreement

    These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and Duodata regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

    12. Contact Information

    To contact us with questions or comments about these Terms or the Site, please email us at:

    contact@duodata.ai

    B. Subscription Terms for SaaS

    1. Scope and Acceptance

    These Subscription Terms for SaaS ("Subscription Terms") govern your access to and use of the Duodata software-as-a-service platform, including all associated features, functionality, and documentation (collectively, the "Services"). By subscribing to, accessing, or using the Services, you agree to be bound by these Subscription Terms. If you are entering into these Subscription Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Subscription Terms.

    These Subscription Terms supplement the Website Terms of Use above. In the event of a conflict between these Subscription Terms and the Website Terms of Use, these Subscription Terms shall control with respect to the Services.

    2. Subscription and Access

    Subject to these Subscription Terms and payment of all applicable fees, Duodata grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the subscription term solely for your internal business purposes. You may permit your authorized users to access and use the Services in accordance with these Subscription Terms.

    You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Duodata immediately of any unauthorized use of your account or any other breach of security.

    3. Fees and Payment

    You agree to pay all fees associated with your subscription plan as set forth in the applicable order form or pricing page. Fees are due in advance and are non-refundable except as expressly stated in these Subscription Terms. Duodata reserves the right to change its fees upon reasonable notice.

    If you fail to pay any fees when due, Duodata may suspend or terminate your access to the Services until all overdue amounts are paid. You are responsible for all taxes associated with your subscription, excluding taxes based on Duodata's net income.

    4. Customer Data

    You retain all rights in and to any data, content, or other materials that you upload, submit, or otherwise provide to the Services ("Customer Data"). You grant Duodata a limited license to use, process, and store Customer Data solely as necessary to provide the Services to you.

    You represent and warrant that you have all necessary rights to provide Customer Data to Duodata and that your provision and our use of Customer Data does not violate any applicable law or third-party rights. Duodata will handle Customer Data in accordance with our Privacy Policy.

    5. Acceptable Use

    You agree not to use the Services to:

    • Violate any applicable law or regulation
    • Infringe or misappropriate the intellectual property or other rights of any third party
    • Transmit any viruses, malware, or other harmful code
    • Interfere with or disrupt the integrity or performance of the Services
    • Attempt to gain unauthorized access to the Services or related systems
    • Use the Services to store or transmit any content that is unlawful, defamatory, or harmful
    • Sublicense, resell, or otherwise make the Services available to any third party without Duodata's prior written consent

    6. Intellectual Property

    Duodata and its licensors own all right, title, and interest in and to the Services, including all related intellectual property rights. Except for the limited access rights expressly granted herein, no rights are granted to you by implication, estoppel, or otherwise. All rights not expressly granted are reserved by Duodata.

    You may provide feedback, suggestions, or ideas about the Services ("Feedback"). You grant Duodata a perpetual, irrevocable, royalty-free license to use and incorporate Feedback into the Services without any obligation to you.

    7. Term and Termination

    Your subscription begins on the effective date specified in your order and continues for the subscription term indicated. Subscriptions will automatically renew for successive terms of the same length unless either party provides written notice of non-renewal at least 30 days before the end of the then-current term.

    Either party may terminate these Subscription Terms if the other party materially breaches these Subscription Terms and fails to cure such breach within 30 days after receiving written notice. Duodata may also suspend or terminate your access to the Services immediately if you violate the Acceptable Use provisions above.

    Upon termination, your right to access and use the Services will immediately cease. You may request a copy of your Customer Data within 30 days after termination, after which Duodata may delete your Customer Data in accordance with its standard practices.

    8. Disclaimer of Warranties

    THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUODATA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

    DUODATA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ALL DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DUODATA OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DUODATA OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF DUODATA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    IN NO EVENT SHALL DUODATA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE SUBSCRIPTION TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO DUODATA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

    THE LIMITATIONS IN THIS SECTION APPLY TO ALL THEORIES OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND APPLY EVEN IF ANY LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE.

    10. Indemnification

    You agree to defend, indemnify, and hold harmless Duodata and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services in violation of these Subscription Terms; (b) your Customer Data; or (c) your violation of any applicable law or third-party rights.

    11. Arbitration Agreement and Class Action Waiver

    PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

    You and Duodata agree that any dispute, claim, or controversy arising out of or relating to these Subscription Terms or the Services (collectively, "Disputes") will be resolved by binding arbitration, rather than in court, except that either party may seek equitable relief in court for infringement or other misuse of intellectual property rights.

    Arbitration Rules. The arbitration will be conducted by a single arbitrator under the rules of JAMS in effect at the time of the arbitration. The arbitration will be held in King County, Washington, unless you and Duodata agree otherwise. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

    Class Action Waiver. YOU AND DUODATA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Duodata agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

    Opt-Out. You may opt out of this arbitration agreement by sending written notice to Duodata at the address below within 30 days of first accepting these Subscription Terms. If you opt out, you and Duodata may litigate Disputes in court, subject to the jurisdiction provisions below.

    12. Export Controls

    You agree to comply with all applicable export control laws and regulations, including the U.S. Export Administration Regulations and sanctions programs administered by the U.S. Office of Foreign Assets Control. You represent that you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted party list.

    13. Governing Law and Venue

    These Subscription Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws principles. Subject to the arbitration agreement above, any legal action or proceeding arising out of or relating to these Subscription Terms shall be brought exclusively in the state or federal courts located in King County, Washington.

    14. General Provisions

    Entire Agreement. These Subscription Terms, together with the Website Terms of Use, Privacy Policy, and any applicable order form, constitute the entire agreement between you and Duodata regarding the Services and supersede all prior agreements and understandings.

    Assignment. You may not assign or transfer these Subscription Terms or your rights hereunder without Duodata's prior written consent. Duodata may assign these Subscription Terms without your consent to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets.

    Severability. If any provision of these Subscription Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

    No Waiver. Duodata's failure to enforce any right or provision of these Subscription Terms will not constitute a waiver of such right or provision.

    Notices. Duodata may provide notices to you via email to the address associated with your account or by posting to the Services. You may provide notices to Duodata by email to contact@duodata.ai or by mail to the address below.

    15. Contact Information

    For questions about these Subscription Terms, please contact:

    Duodata Inc.
    1700 Westlake Ave N
    Seattle, WA 98109
    Email: contact@duodata.ai